Claude Cowork workflow for AEs, SDRs, and CSMs — produce a one-page pre-call account brief with sources, recent moves, likely pain, and two opening questions.
TL;DR. Before a sales call, produce a tight one-page brief on the prospect — company shape, decision makers, recent news, likely pain, two opening questions. 30–45 minutes saved per brief, compounding across the sales team. The first 10 briefs need a manual fact-check; by brief 30, the prompt is tuned.
Produce a tight one-page brief on a prospect or customer before a sales call or QBR. Tight means one page, cited, with one thing not to say.
AE or SDR before a discovery call; CSM before a QBR.
inbox/)#output/)#account-brief-[company].docx — one page, structuredtalk-track.md with three opening questions and three likely objectionsResearch [company] using web sources.
Produce a one-page Word brief with:
1) Company shape (HQ, size, industry, ownership)
2) Recent moves (last 90 days — funding, exec changes, product launches)
3) Likely pain points based on industry + size
4) Two opening questions tied to a pain point
5) One thing to NOT say (e.g., recent layoffs)
Cite every source. Mark confidence per claim.
Save to /output/briefs/[company].docx.
[CLAIM-NO-SOURCE] tag.30–45 minutes per brief. Compounds across a sales team — a 10-AE team running 5 briefs a week each is saving 25–35 hours of selling time weekly.
Calibration is everything. The first ten briefs need a manual fact-check on the citations. By brief thirty, the prompt is tuned — right sources, right hedging — and the operator can trust it. Skipping the calibration step is the most common reason this workflow disappoints in week one. The team that does the calibration loves it; the team that skips it goes back to the old way.
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